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What happens if my prescription is not available at the time of ordering?

If your prescription is unavailable at the time of ordering, the delivery will be delayed until your pharmacy has received your medicine. Your pharmacy should advise you of the need to order your medicine in and should provide you with further updates on the status of your order as it progresses.


DeliverMyPrescription is unable to provide any medical advice, or advice regarding the supply chain of pharmaceutical suppliers. For this information, we strongly encourage you to contact your pharmacy directly.


Please note that you will not be charged until your prescription has been successfully dispatched by your pharmacist and collected by your chosen courier. Payment details are collected at the checkout stage purely for pre-authorisation purposes.

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